Terms of Service — Dilo: Live Translate

Last updated: October 3, 2026

1. Acceptance of Terms

By downloading, accessing, or using the Dilo: Live Translate mobile application (the “app” or “Service”), you agree to be bound by these Terms of Service (“Terms”). If you do not agree, do not use the app.

2. The Service

Dilo provides live two-way voice translation on your mobile device. You speak in one language and the person you are talking with hears the translation in their language; they reply and you hear it in yours. Translation is performed automatically by artificial intelligence. Some features require a subscription (see Section 3).

3. Subscriptions and Billing

3.1 Plans and Free Trial

Some features of the app require an auto-renewable subscription (“Subscription”), offered as weekly and yearly plans and processed through the Apple App Store (and Google Play where available). The price applicable to you is shown in the app before you confirm a purchase.

Plans may include a 3-day free introductory trial. Your Subscription automatically renews at the end of the trial and each billing period at the price shown, unless you cancel at least 24 hours before the trial or period ends. A free trial can be used only once per Subscription.

3.2 Auto-Renewal and Cancellation

Your Subscription automatically renews unless auto-renew is turned off at least 24 hours before the end of the current period.
You can manage or cancel your Subscription at any time:
- iOS: Settings > [Your Name] > Subscriptions, or https://apps.apple.com/account/subscriptions
- Google Play (where available): https://play.google.com/store/account/subscriptions
Refunds are governed by the applicable store’s refund policy. We do not issue direct refunds.

3.3 Payment Processing

Payment is processed by the Apple App Store (or Google Play where available). We never receive or store your full payment details. By confirming a purchase, you authorize the store to charge the applicable fees.

4. Acceptable Use

You may not use the Service to translate unlawful content, to harass or harm anyone, to violate applicable law, or to attempt to disrupt, overload, or gain unauthorized access to the Service. We may suspend or terminate accounts that abuse the Service.

5. Nature of AI Translations

Translations are generated automatically by AI and may contain errors. The Service is not a substitute for a professional interpreter in medical, legal, financial, or safety-critical situations. Do not rely solely on it for such decisions.

6. Your Data

We do not store your audio or your conversation texts. Details of what we process and why are in our Privacy Policy, available in the app and on our website.

7. Intellectual Property

The app, its code, design, and the underlying AI models remain the property of intelligence.studio and its licensors. You may not copy, resell, or redistribute the Service without permission.

8. Third-Party Services

The Service relies on Google Cloud (Vertex AI) for real-time speech translation, Firebase for authentication, RevenueCat for subscription management, and the app stores for payment processing. By using the app, you consent to limited data sharing with these services as described in the Privacy Policy.

9. Limitation of Liability

The Service is provided “as is” and “as available,” without warranties to the extent permitted by law. We are not liable for indirect or consequential damages. To the maximum extent permitted by law, our total liability is limited to the amount you paid us in the 12 months preceding the claim.

10. Termination

You may stop using the Service at any time and delete your account from the app (Profile > Settings > Delete Account). We may suspend or terminate accounts that violate these Terms. Sections relating to intellectual property, limitation of liability, and governing principles survive termination.

11. Changes to These Terms

We may update these Terms from time to time. Material changes will be surfaced in the app. Continued use after changes constitutes acceptance of the updated Terms.

12. Languages

These Terms are provided in multiple languages for your convenience. If there is a conflict between a translated version and the English version, the English version governs.

13. Contact

For questions, requests, or complaints:

intelligence.studio [email protected]